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About SCALE-UP Counts

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The SCALE-UP Counts study focuses on supporting schools in Utah in managing COVID-19 risks and helping students, school staff and their families stay healthy.

This study involves delivering text messages to faculty and school staff as well as the parents/guardians of students about COVID-19.

Frequently Asked Questions

Who can participate?

Students, parents/guardians, and school staff with:

  • Access to a mobile phone that can receive text messages and phone calls
  • Access to a device (phone or other) with an internet connection

Why should I take part?

Your involvement can make a difference for future COVID-19 prevention efforts among school communities.

If I participate, what will I be asked to do?

You may be asked to:

  • Receive text messages with information about COVID-19, including testing and vaccination
  • Complete questionnaires to gather some basic information and learn about the impact COVID-19 has had on you and your family
  • Receive a follow-up phone call from a health coach

Phone calls with a health coach may be recorded for quality and training purposes. Your information will only be shared with the SCALE-UP Counts research team and the .

Will I receive compensation?

There is no cost to you for participating in this study. Participants can receive gift cards after they answer questionnaires, up to $25 per survey.

Participation in this study is voluntary. You may choose not to answer a question, opt out of receiving messages, withdraw your consent, or end your participation at any time, for any reason, without penalty or loss of benefits.

How do I participate?

If you are interested or would like to learn more please contact us at scaleup.counts.study@hci.utah.edu or 385-351-4663


The information posted on this site is consistent with the research reviewed and approved by the Ïã½¶ÊÓÆµ of Utah Institutional Review Board (IRB). However, the IRB has not reviewed all material posted on this site. Contact the IRB if you have questions regarding your rights as a research participant. Also contact the IRB if you have questions, complaints, or concerns which you do not feel you can discuss with the investigator. The Ïã½¶ÊÓÆµ of Utah IRB may be reached by phone at 801-581-3655 or by email at irb@hsc.utah.edu